Initial Consultation Agreement

Booking a consultation constitutes acceptance of the Terms and Conditions, which also serve as an initial consultation retainer with the RCIC and Client. Please read carefully and contact us if you have any questions.

This Initial Consultation Agreement is made this day between Regulated Canadian Immigration Consultant (RCIC) Loveneet Kaur Paneswar (the “RCIC”), Membership Number R522969, and yourself (the “Client”), for the purpose of an initial consultation relating to Canadian Immigration.

The Client is required to pay the booking fee as noted on the booking page.

This Agreement shall be governed by the laws in effect in the Province of British Columbia and the federal laws of Canada applicable therein.

Please be advised that our RCIC is a member in good standing of the College of Immigration and Citizenship Consultants (CICC), and as such, is bound by its By-law, Code of Professional Ethics, and Regulations. 

Purpose and Scope

The purpose and scope of the consultation is to provide the RCIC with sufficient information to allow for a full analysis and comprehensive advice on Canadian immigration options, including estimated timeframes, application fees, and representation costs (where applicable).

Limits of Engagement

The services to be provided under this Agreement are limited to a single consultation on the matter described above. The RCIC shall not provide further information or advice to the Client unless the Client and the RCIC have formally agreed to continue working together on this and other matters and a separate written agreement concerning those other matters has been entered into by Client and RCIC. This agreement does not obligate the RCIC to act for the Client in any application or proceedings. Should the Client require further advice or representation from the RCIC following this initial consultation, the Client must sign a separate retainer agreement with the RCIC.

Method of Consultation

Initial consultations are conducted via Zoom using the link provided in your booking confirmation email. If you do not receive this link, please email Consultations are for the allotted time only. If client concerns are addressed in less time, there will be no prorated credit or refund for unused time.

Reschedule or Missed Consultation

Should you need to reschedule your booked consultation, you must do so at least 24 hours before the scheduled appointment time by emailing to request a new date. Consultations can only be rescheduled once. If you are more than 15 minutes late for your appointment, it will be automatically canceled without refund, as fees are considered earned upon the scheduled appointment time.

Refund policy

The client is only entitled to the refund of any fees that have not been earned under this agreement less than 10% administrative charge. For the avoidance of doubt, fees shall be earned by the RCIC immediately on the date and time scheduled for the consultation. Fees that have been earned under this agreement are non-refundable.

Other Conditions

Client Responsibility: The Client is responsible for providing the RCIC with accurate and complete factual information and documentation necessary for the consultation. Failure to disclose relevant information may impact the advice provided and could potentially void this Agreement or negatively affect the Client’s application outcome or status retention

Advice current on date of consultation: The advice provided by the RCIC to the Client is based on the Canadian immigration law and policy current on the date of the consultation where relevant. The RCIC is not responsible or accountable for any change in government legislation or policy that may impact the processing of any subsequent application by the Client.

No guarantee on the outcome: RCIC shall provide consulting services to the Client to the standard of a competent ICCRC member. RCIC does not guarantee that she will be able to assist the Client in meeting his or her business, education, employment or immigration goals.

Confidentiality: RCIC is required to preserve the confidences and secrets of the Client. This professional obligation exists to encourage candid and complete communications between the Client and the RCIC. All information and documentation provided by the Client and reviewed by the RCIC will not be divulged to any third party, other than RCIC’s agents and employees, without prior consent, except as demanded by law.

Applicable law: These terms and conditions shall be governed by the laws in effect in the Province/Territory of British Columbia, Canada.

Please be advised that RCIC is a member in good standing of the College of Immigration and Citizenship Consultants (CICC). As such, the RCIC is bound by its By-laws, Code of Professional Ethics, and Regulations.

By signing the agreement, you will be indicating your agreement to the terms and conditions set forth above in this Initial Consultation Agreement and acknowledge that any further engagement of the RCIC will require a further written agreement with different terms.